Privacy Policy
Mindmaris — Doctor & Management App
Effective Date: June 26, 2026 Last Updated: June 26, 2026
Introduction
Mindmaris Counsellors India Pvt Ltd ("we", "our", or "us") operates the Mindmaris Doctor and Mindmaris Management mobile applications (collectively referred to as "the Apps").
This Privacy Policy describes how we collect, use, store, disclose, and protect information about you when you use our Apps. Please read this policy carefully before using the Apps.
By downloading, installing, or using our Apps, you agree to the terms of this Privacy Policy.
Who This App is For
These Apps are strictly for authorized personnel only:
Mindmaris Doctor App — Licensed doctors and healthcare professionals employed by or associated with Mindmaris Counsellors India Pvt Ltd
Mindmaris Management App — Authorized branch managers and administrative staff of Mindmaris Counsellors India Pvt Ltd These Apps are not intended for general public use.Information We Collect
a) Staff / Doctor Account Information
Full name
Email address
Mobile number
Role (Doctor / Management Staff)
Branch / Department
Login credentials (passwords are encrypted and never stored in plain text)b) Patient Information
Authorized staff may access and manage:
Patient name, age, gender
Contact details (mobile number, email, home address)
Appointment date, time slot, and assigned doctor
Consultation notes, procedures, and remarks
Social worker and branch details
Financial status classification
Bystander / guardian detailsc) Device & App Usage Information
Device type, model, and operating system version
App version
Login and logout timestamps
Actions performed within the App (for audit purposes)How We Use Your Information
We use the information collected for the following purposes:
To authenticate and authorize staff access to the system
To manage and schedule patient appointments
To enable doctors to view their daily appointment schedule
To allow management to track appointments, cancellations, and attendance
To generate reports and statistics for branch performance monitoring
To send appointment notifications to relevant doctors and staff
To maintain accurate consultation and patient records
To improve and maintain the performance and features of the Apps
To comply with applicable healthcare regulations and legal obligationsData Storage and Security
All data is stored on secure servers managed by Mindmaris Counsellors India Pvt Ltd
All data transmitted between the App and our servers is encrypted using HTTPS/TLS
Access to patient and staff data is strictly restricted to authorized personnel only
Passwords are stored using industry-standard encryption
We regularly review and update our security practices
In the event of a data breach, affected users will be notified as required by lawData Sharing and Disclosure
We do not sell, rent, or trade your personal or patient data to any third parties.
We may share data only in the following limited circumstances:
Within the Mindmaris network — between authorized doctors and management staff across branches, solely for patient care and scheduling purposes
Legal requirements — if required by law, court order, or government authority
Technical support — with our authorized technical team, solely for App maintenance and troubleshooting purposes, under strict confidentiality agreementsPatient Data Confidentiality
We take patient confidentiality very seriously. All patient data accessible through the Apps:
Is accessible only to staff authorized for that specific branch
Is used exclusively for healthcare management and scheduling purposes
Is never shared with unauthorized parties
Is handled in compliance with applicable healthcare data protection laws and regulations in IndiaData Retention
We retain personal and patient data for as long as:
The staff member's account remains active, or Required by applicable healthcare regulations and Indian law Upon request for account deletion, we will delete personal data within 30 days, except where retention is required by law.
Your Rights
As an authorized user of the App, you have the right to:
Access — Request a copy of your personal data we hold
Correction — Request correction of inaccurate or incomplete data
Deletion — Request deletion of your account and personal data (subject to legal retention requirements)
Objection — Object to certain uses of your data
To exercise any of these rights, please contact us using the details in Section 12.Children's Privacy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of any significant changes via:
A notice within the App, or An email to the registered address The "Last Updated" date at the top of this page will always reflect the most recent revision. Continued use of the Apps after any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
Mindmaris Counsellors India Pvt Ltd
Address: Phase 2, Navodaya Jn, Saradhy Towers, 6/2095, Kakkanad, Kochi, Kerala – 682030, India
Phone: +91 8089090567
Website: www.mindmaris.com
Email:mindmarisindia@gmail.com
This Privacy Policy is governed by the laws of India. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Kochi, Kerala, India.