Fathima Nezrin, our Client Relations Manager and dedicated mental health social worker at mindmaris, with Masters in Social Work and English Literature. She is passionate about mental health, client well-being, and creating a supportive environment where individuals feel heard, understood, and empowered.
With experience in client coordination, counselling support, community development, and social work interventions, she combines professional knowledge with empathy, patience, and strong interpersonal skills. In her current leadership role, she contributes to client relationship management, team coordination, session planning, and follow-up processes, ensuring smooth communication between clients and mental health professionals.
?Master of Social Work MSW specialization in Counselling.
?Master of Arts (MA) in English Language and Literature.
?Bachelor’s Degree in English Language and Literature.
?Advance Diploma in School Counselling.
Her interdisciplinary academic background enables her to approach mental health and social work with a combination of counselling knowledge, communication skills, critical thinking, and an understanding of human experiences and social relationships.
Areas of Expertise and Professional Interests
?Mental health support and counselling coordination
?Team leadership, coordination, and workflow management
?Community development and social work interventions
?Outreach programmes, awareness sessions, and skill development initiatives
Professional Experience
?District Women Protection Office - Case Worker
?KIDC - Project under Government of Kerala
?Unnat Bharath Abhiyan - Project under Central Government of India
Professional Highlights
* Experienced in coordinating multidisciplinary teams and supporting client service delivery.
* Interested in developing programmes that promote mental well-being, social inclusion, and community empowerment
* Has experience involving women’s protection, palliative care, community development, and government initiatives.
* Progressed into a client relations leadership role within the mental health sector.
Professional Vision
Fathima Nezrin aspires to contribute to a mental health care environment that is compassionate, accessible, and responsive to individual needs. She is committed to strengthening client relationships, supporting effective teamwork, and promoting awareness of mental health and social well-being.
Through her combined background in Social work, Literature , and Counselling , she aims to bridge the gap between professional services and the people who need them, while continuing to grow as a leader and advocate for positive social change.